Our Service – With A Full Range of Options. Jadtec offers a full range of service options to support your network and computer equipment. Our support options include: all inclusive monthly contracts, prepaid hours at a discount to use when you need them, and standard time and materials. 4 hour emergency response is standard with any contract or prepaid service hours option. Upgrades are available offering up to 24-hour support, 7 days a week. We can manage all of your equipment, even if we do not service it directly. If outsourcing is necessary, we will oversee the quality and timeliness of the work. In most cases a complete Jadtec contract costs less than having several contracts with many different vendors, saving you time and money. JADSERV – Complete Service Tracking To provide the most efficient service possible, we inventory and tag all of your equipment and log it in our unique JADSERV Automated Call Tracking System. Each tag number gives our service department the serial number, manufacturer, part number, and location of your equipment when you make a service call. Armed with the correct information, our technicians have the best chance of resolving problems on the first visit. Each step in the service process is also recorded in JADSERV, keeping our people on top of the problem and eliminating unnecessary effort.   Remote Monitoring Jadtec services include remote network monitoring of your servers and critical network components. We can identify and remedy potential problems before they cause unexpected down time. Certified Technicians Our technicians are among the best in the industry. We are an A+ Authorized Service Center and have Microsoft certified technicians on staff.